PRIVACY POLICY
This Privacy Policy describes how CASA JOSA, located at 13 rue Jean-Joseph Méro, 06400 Cannes (“CASA JOSA”), collects, uses, and protects any information you may provide when using this website, accessible at www.casa-josa.fr (the “Site”).
Please note that this Privacy Policy may be amended or supplemented at any time by CASA JOSA—particularly to comply with changes in legislation, regulations, case law, or technology. In such cases, the date of the most recent update will be clearly stated at the top of this document. These changes become binding on the User as soon as they are published online. We therefore recommend that you review this Privacy Policy and our Cookies Policy regularly to stay informed of any updates.
I. PERSONAL DATA
Generally, you can visit the CASA JOSA Site without providing any personal information. You are never obliged to give us such information. However, if you decline to provide the requested data, you may be unable to access certain information or services you have requested.
In some cases, CASA JOSA may ask you to provide your first and last name, email address, telephone number, company, and job title (collectively, your “Personal Information”). By providing this information, you expressly consent to its processing by CASA JOSA for the purposes described in Section I.4 below and any additional purposes noted at the end of each form.
In accordance with the European General Data Protection Regulation (GDPR) of 14 April 2016 and France’s amended Data Protection Act of 6 January 1978, CASA JOSA informs you as follows:
1.1. Data Controller
The data controller is CASA JOSA, headquartered at 13 rue Jean-Joseph Méro, 06400 Cannes.
Phone : + 33 (0)6 50 35 75 33
RCS : 98145168500011
Code APE : 68.20B
1.2. Data Collected
Contact & Account Data: Email address (required to create an account, use contact forms, or receive our newsletter).
Identity Data: Name, user category.
Browsing Data: IP address, browser type, session duration, search history, operating system, language, pages viewed.
Visit Data: Traffic data, log files, and other communication data generated when you access our Site.
1.3. How We Collect Data
Direct Collection: When you submit contact or newsletter forms, or communicate by telephone.
Indirect Collection: Via cookies and similar tracking technologies. See our Cookies Policy for details.
1.4. Purposes of Processing
CASA JOSA processes your Personal Information:
a) to provide the information or services you request (e.g., newsletter, commercial offers, white papers, compliance quizzes);
b) to gather insights to improve our Site, products, and services (via cookies);
c) to contact you about CASA JOSA events, product updates, or customer support.
1.5. Data Recipients
Only CASA JOSA staff responsible for Site management and customer support have access to your data. Your Personal Information is never shared with third parties except with CASA JOSA’s subcontractors (see Section I.10), and neither CASA JOSA nor its subcontractors sell user data.
External Links:
Our Site may link to third-party websites or social media platforms outside CASA JOSA’s control.
We are not responsible for how those sites handle your data.
Please review each third party’s privacy policy before sharing your information.
1.6. Data Retention
Your Personal Information is retained only as long as necessary for the purposes listed in Section I.4, and never longer than 24 months, except as follows:
Newsletter Subscribers: Until you unsubscribe.
Contact Form Submissions / Phone Calls: Up to 5 years from last contact.
Account Deletion Requests: Your account is deactivated immediately and permanently deleted after the above retention periods.
Cookies / Trackers: Up to 6 months for audience-measurement cookies; up to 13 months for other cookies.
After these periods, data are anonymized for statistical purposes only.
1.7. Data Security
We store your data on secure servers protected by firewalls and antivirus software. We have implemented technical and organizational measures to safeguard your data against loss, unauthorized access, misuse, or disclosure. However, due to the inherent nature of the Internet, absolute security cannot be guaranteed. You transmit your data at your own risk and are responsible for safeguarding your account password and any information you post in public areas of the Site.
1.8. Your Rights under GDPR & French Law
CASA JOSA may require proof of identity before processing requests.
CASA JOSA may refuse manifestly excessive or repetitive requests.
Access & Data Disclosure: You may request a copy of the Personal Information we hold about you. Proof of identity is required.
Rectification, Erasure, Restriction, Portability, & Consent Withdrawal: You can ask to correct, update, lock, or delete inaccurate, incomplete, or obsolete data. You may also set directives for handling your data after death; heirs may request updates or deletion.
https://www.cnil.fr/fr/modele/courrier/exercer-son-droit-dacces
Objection: You may object on legitimate grounds or to prevent data use for direct marketing.
To assist you, the CNIL (French Data Protection Authority) provides model letters:
Access request: https://www.cnil.fr/fr/modele/courrier/exercer-son-droit-dacces
Rectification request: https://www.cnil.fr/fr/modele/courrier/rectifier-des-donnees-inexactes-obsoletes-ou-perimees
Opposition request: https://www.cnil.fr/fr/modele/courrier/supprimer-des-informations-vous-concernant-dun-site-internet
1.9. Response Time
We will respond to your requests (access, rectification, objection, or additional information) within one month of receiving them.
1.10. Subprocessors & International Transfers
We use authorized subprocessors who may be located outside the EU.
We ensure they implement adequate safeguards, including a legal basis for any data transfers to third countries.
1.11. Complaints
If you believe CASA JOSA has not respected its obligations, you can file a complaint with the CNIL: https://www.cnil.fr/fr/plaintes/internet.
II. COOKIES POLICY
On your first visit to the CASA JOSA website, a banner will inform you that cookies may be placed on your device. Our Cookies Policy explains what cookies are used, their purposes, and how to configure them.
2.1. General Information on Cookies
CASA JOSA may store cookies—small text files—on your device to ensure smooth and optimal navigation.
Cookies cannot identify you personally;
they are used solely to improve site interactivity, performance, and the relevance of content presented to you.
We do not share cookie data with third parties except with your consent or when required by law.
2.2. Configuring Your Cookie Preferences
You can accept or refuse cookies at any time.
On first visit, a banner explains that continuing to browse or closing the banner signifies consent.
a. Cookies Exempt from Consent:
Necessary for site functionality (session ID, authentication, load-balancing, UI personalization).
b. Cookies Requiring Consent:
“Persistent” third-party cookies (audience measurement, social sharing, advertising).
We use tools such as Google Analytics
Google Analytics (https://policies.google.com/privacy?hl=fr ) and
Google Maps ( https://policies.google.com/privacy?hl=fr )
Social-sharing cookies include Facebook, Google+, Twitter, and YouTube—each governed by their own policies (links provided above).
c. Browser Settings:
You can block or delete cookies via your browser settings.
Blocking cookies may degrade your user experience or prevent access to certain site features.
See your browser’s help pages for instructions :
d. Browser settings
You can block or delete cookies via your browser settings. Blocking cookies may degrade your user experience or prevent access to certain site features. See your browser’s help pages for instructions:
Chrome : https://support.google.com/chrome/answer/95647?hl=fr
Firefox : https://support.mozilla.org/fr/kb/activer-desactiver-cookies
Internet Explorer : https://support.microsoft.com/fr-fr/help/17442/windows-internet-explorer-delete-manage-cookies#ie=ie-11
Opera : http://help.opera.com/Windows/10.20/fr/cookies.html
Safari : https://support.apple.com/fr-fr/guide/safari/sfri11471/mac
For more on cookie management tools, see the CNIL : https://www.cnil.fr/fr/cookies-les-outils-pour-les-maitriser.